Announcements

【BitoPro has completed the burning of BITO Coin in the fourth quarter of 2019】


Dear Valued Customer:


According to the fourth quarter of transaction fees we have collected in BITO Coins, BitoPro has completed burning a total of : 6,385,410 BITO.


Inquire records of burning:

Burn amount: 6,385,410 BITO

TXID: https://etherscan.io/tx/0xd952a0d6ae37004a4d69c1517c16ad78c619f2d0f286b70ea83bde87d0693044

Date of burn: 2020/01/16


BitoPro Service Team


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2020-01-17 12:00:49

【Chinese New Year Announcement】

Dear Valued Customer:

Due to the fact that services of cash withdrawal follow the banking working days, please notice that the Chinese New Year starts from Jan 23th to Jan 29th, 2020. the final withdrawal date for TWD will be Jan 22th, before 14:30 (UTC+8), so please plan in advance of the holidays.

Services of cash withdrawal and customer service will be suspended from Jan 23th to Jan 29th, 2020. and will resume by Jan 30th at 9:30 AM (UTC+8).

If you have any questions, please leave your message to support@bitopro.com . We will contact you soon as we read the messages.

Thanks for your support and wish you a Happy Chinese New Year!

BitoPro Service Team

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2020-01-15 14:41:51

BitoDebt USDT (8.5 % Annualized) Coming Soon on 1/20 2020


Dear Valued Customer:


BitoPro‘s Taiwan’s very first regulatory compliant debt purchase platform— BitoDebt will put out new debt products on January 20th, 2020, at 8 PM (UTC+8) . It provides users with new ways to manage their own wealth. Not only will users earn guaranteed interest through purchasing debt, but also have a “Repurchase Agreement” disclosed in the product to make sure it is suitable for risk-averse people.

BitoDebt (https://www.bitopro.com/landing_pages/debt)

Q&A (https://bitopro.zendesk.com/hc/zh-tw/articles/360036349291)

BitoPro Team

2020-01-15 13:03:00

BitoDebt USDT (8.5 % Annualized) Coming Soon on 1/7 2020


Dear Valued Customer:


BitoPro‘s Taiwan’s very first regulatory compliant debt purchase platform— BitoDebt will put out new debt products on January 7th, 2020, at 8 PM (UTC+8) . It provides users with new ways to manage their own wealth. Not only will users earn guaranteed interest through purchasing debt, but also have a “Repurchase Agreement” disclosed in the product to make sure it is suitable for risk-averse people.

BitoDebt (https://www.bitopro.com/landing_pages/debt)

Q&A (https://bitopro.zendesk.com/hc/zh-tw/articles/360036349291)

BitoPro Team

2020-01-03 12:19:49

【2020/01/02 Ethereum Muir Glacier Upgrade Announcement】


Dear Valued Customer:


BitoPro will support the Muir Glacier network upgrade at the block height of 9,200,000. BitoPro will suspend deposit and withdrawal of ETH and ERC-20 tokens (USDT/BITO/PANDA/TRX/MITH/QNTU/NPXS/RPC) on Jan 2nd, 2020 at 10AM (UTC+8) and is scheduled to open deposit and withdrawal service within 24-48 hours while trading will not be affected.


Please note:

BitoPro will reopen the deposit and withdrawal service once we deem the ETH upgraded network to be stable, and will not notify users in a further announcement.


Click Ethereum Muir Glacier Upgrade Announcement to learn more!


BitoPro Service Team


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2019-12-31 16:50:57

【2020/01/07 System Maintenance & Wallet Address Update】


Dear Valued Customer:


We would like to notify our users that we are having planned maintenance and system upgrade on Jan 7th, 2020, from 7 AM to 10 AM (UTC+8). Our BitoPro services, APP, API will be temporarily suspended during the system maintenance. Your pending orders will continue on the website. If you are worried about market changes, you can cancel them in advance and we will reopen deposits and withdrawals once we deem the upgraded network to be stable.


After upgrading, your current wallet addresses will be updated including BTC、ETH、USDT、LTC、XRP、BCH、BITO、CGP、MITH、MODL、NPXS、PANDA、QNTU、RPC、TRX and your original wallet address will be out of service on Apr 7th, 2020. If you are going to receive payments with your original wallet address, remember to finish the transactions before it is out of service.


BitoPro will support TRX to upgrade the main chain, airdrop BTT and WINk and deposit and withdrawal service of TRX, BTT, WINk will be extended to open.


Click Airdrop Program to learn more!

BitoPro Service Team


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2019-12-31 12:04:08

【BitoPro supports TRON main chain and Airdrops Program 】


Dear Valued Customer:


BitoPro will suspend TRON (TRX) related services at 7 AM (UTC + 8) on Jan 7th, 2020 (Tuesday). Maintenance is expected to take 7 working days. After the end, it will support TRX to upgrade the main chain, airdrop BTT and WINk and open deposit/withdrawal function. After the main chain switch, the TRX ERC-20 version recharge function is retained for 3 months, and it is actively converted to the main chain version for users to claim. The service will be terminated after Apr 7th, 2020. Please pay special attention to it.


The first airdrop of BTT and WINk will be snapshot based on the number of positions held by TRX on Jan 7th, 2020 (Tuesday) at 7AM (UTC+8). The distribution will be completed within 7 days according to the proportion. The distribution rule is BTT / WINk airdrop amount = BitoPro Get BTT / WINk quantity * The proportion of users holding TRX. If TRX is in the unaccounted or withdrawn status, it will not be included in the calculation. After the first airdrop, BitoPro will provide BTT and WINk wallet deposit / withdrawal services and continue to support subsequent monthly airdrops.


Click: BTT 以及 WINk to learn more!


BitoPro Service Team


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2019-12-31 11:54:28

【New Year Holiday Announcement】


Dear Valued Customer:


Due to the fact that services of cash withdrawal follow the banking working days, please notice that the New Year Holiday on Jan 1st, 2020. The final withdrawal date for TWD will be Dec 31th, before 14:30 PM (UTC+8), so please plan in advance of the holidays.

Services of cash withdrawal and customer service will be suspended on Jan 1st and will resume by Jan 2nd.

If you have any questions, please leave your message to support@bitopro.com. We will contact you soon as we read the messages.

Thanks for your firm support BitoPro. We aim to provide with our valued customers the best quality of BitoPro services in this coming New Year.


BitoPro Service Team


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2019-12-30 14:48:41

【12/28 The Bank System Maintenance】


Dear Valued Customer:


Due to bank maintenance, during the time period of 00:30~01:30 on Dec 28th, 2019, TWD deposits will take 30-60 minutes longer to be credited to your account. Thank you for your understanding.


BitoPro Service Team


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2019-12-26 16:52:41

【11/23 TWD deposit services has reopened】


Dear Valued Customer:


The temporary bank maintenance has completed and TWD deposit services have reopened. Thank you for your understanding.


BitoPro Service Team


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2019-12-23 11:09:28