Announcements

【Tomb Sweeping Holiday Announcement 】


Dear Valued Customer:


Due to the fact that services of cash withdrawal follow the banking working days, please notice that the Tomb Sweeping Holiday starts from April 4th to April 7th, 2019. The final withdrawal date for TWD will be April 3rd, before 15:00 PM (UTC+8), so please plan in advance of the holidays.

Services of cash withdrawal and customer service will be suspended from April 4th to April 7th and will resume by April 8th.


If you have any questions, please leave your message to support@bitopro.com. We will contact you as soon as we read the messages.


Thanks for your support !


BitoPro Service Team


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2019-04-01 11:52:53

【Important Notice 】Launch of BitoPro API Services


Dear Valued Customer:


BitoPro will launch API ( Application Programming Interface ) services on April 2nd, 2019 at 12:00 PM ( UTC+8 ) for all trading pairs, providing our users with more diverse and convenient ways to use BitoPro services.


API Details :

Getting “Ticker”, “Order Book”, “Recent Trading History “ and access to “Account Info”, “Create/Cancel Orders” etc.


Thank you for your support and hope to hear from you soon !


BitoPro Service Team


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2019-03-27 11:35:09

【BCH/BCHSV Supported Announcement!】BitoPro will open BCH deposit and withdrawal, BCHSV deposit


Dear Valued Customer:


BitoPro will open BCH deposit and withdrawal, BCHSV deposit by noon of 2nd April, 2019. We invite fellow traders to come place your orders!


Learn more about: Bitcoin Cash (BCH)


Learn more about: Bitcoin SV (BCHSV)


Please note: Cryptocurrency investment is subject to high market risk. Investors should exercise cautiously.


Thank you for your support!


BitoPro Service Team


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2019-03-26 15:00:12

【BitoPro Anniversary- Big Prizes for Top Referrers 】


Dear Valued Customer:


To celebrate BitoPro’s One Year Anniversary, we are giving out huge prizes to top 3 referrers from the Super Referral Program. Starting from now till 12:00 PM ( UTC +8 ), 8th April, the top 3 referrers of the Super Referral Program, will be able to win a Nintendo Switch, CoolWallet S cold storage wallets and limited BitoPro t-shirts !!


Super Referral Program BIG Prizes :

1st Place: Nintendo Switch with Red Blue Joy-Cons and a BitoPro limited t-shirt.

2nd Place: CoolWallet S Duo series and a BitoPro limited t-shirt.

3rd Place: CoolWallet S and a BitoPro limited t-shirt.

-Please note, Phase 1 Super Referral Program will officially end on April 8th. Invite your friends before this time to claim the 100 BITO bonus.


Details and Restrictions :

- BitoPro will give out prizes according to the leaderboard on the official website. Please note that referrals must reach Level 2 to earn BITO bonuses.

- If we find any users conducting illicit or illegal behavior during this event, they will be disqualified.

- Prizes will be given out 10 working days after the event has concluded.


Thank you for your support


BitoPro Service Team


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2019-03-07 15:14:51

【BitoPro Anniversary Special Event 】


Dear Valued Customer:


Happy One Year Anniversary BitoPro! We thank our users for the wonderful support over the last year. To show our appreciation, we would like to give back to our users.

If you sign up as Level 1 user on BitoPro’s birthday ( March 7th), we will give out 100 BITO as birthday gifts.

Only the first 300 people can claim this special gift, let’s hope everyone can enjoy this wonderful day together. Happy Birthday to us all!


Details and Restrictions :

- Prizes will be given out 10 working days after the event has concluded.

- If we find any users conducting illicit or illegal behavior during this event, they will be disqualified.

- BitoPro withhold the rights to cancel, change the rules at our sole discretion.


Thank you for your support


BitoPro Service Team


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2019-03-06 10:29:37

【228 Peace Memorial Day Holiday Announcement】


Dear Valued Customer:


Due to the fact that services of cash withdrawal follow the banking working days, please notice that the peace memorial day holiday starts from Feb 28th to Mar 3rd, 2019. the final withdrawal date for TWD will be Feb 27th, before 15:00 PM (UTC+8), so please plan in advance of the holidays.


Services of cash withdrawal and customer service will be suspended from Feb 28th to Mar 3rd and will resume by Mar 4th at 9:30 AM (UTC+8).

If you have any questions, please leave your message to support@bitopro.com. We will contact you as soon as we read the messages.

Thanks for your support and wish you a happy holiday!


BitoPro Service Team


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2019-02-26 15:16:38

【 Ethereum Constantinople Hard Fork Announcement 】


Dear Valued Customer:


BitoPro will support the Ethereum Constantinople Hard Fork on 28th February,2019.


During the Hard Fork period the trading services and deposit/withdrawal function are served as usual.


Learn more about:Ethereum Constantinople Hard Fork


Thank you for your support!


BitoPro Service Team


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2019-02-22 13:38:27

【Important Notice】Transaction Fees Officially Begins on 21 Feb 2019


Dear Valued Customer:


BitoPro will begin to charge transaction fees by 15:00 PM(UTC+8), 21st February. Please take notice, no matter what time you placed your buy/sell order, as long as the completion of the trade is after 15:00 PM(UTC+8), 21st February , then we shall charge transaction fees.


Maker Fees will be 0.1% and Taker Fees will be 0.2%. Transaction fees payed with BITO will receive a 50% discount in the first year of charging fees!


For more info: About Fees


Thank you for your support!


BitoPro Service Team


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2019-02-19 14:33:36

【Six Domain Asset (SDA) Mainnet Swap Announcement】


Dear Valued Customer:


BitoPro will begin the mainnet swap of Six Domain Asset (SDA) by 11:00 AM (UTC+8) on 21st February,2019.

The new SDA wallet address will be generated after the mainnet swap.


Important Notice:

- To ensure our user's rights and safety of digital assets, BitoPro will suspend deposits and withdrawals of Six Domain Asset (SDA) ERC20 tokens by 11:00 AM (UTC+8) on 21st February, 2019. It is scheduled to reopen these functions by 12:00 PM (UTC+8) on 26th February, 2019. All deposits that have not been completed before the “suspension time”, will not be credited. The pending deposits will be added to your BitoPro account after the system has reopened.

- Once we begin suspension of Six Domain Asset (SDA) deposits and withdrawals, we will update the new wallet address to SDA main net address, therefore please use the new address instead of the previous one.

- If you deposit SDA (ERC20) tokens to your BitoPro account after completing the mainnet swap but before 15:00 PM(UTC+8),24th May, BitoPro will complete the token swap for you. Deposits of SDA (ERC20) tokens after 15:00 PM(UTC+8), 24th May, a handling fee of 5,000 TWD / per transaction is required.


BitoPro Service Team


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2019-02-18 14:59:41

【Important Notice】System Maintenance Announcement


Dear Valued Customer:


BitoPro will begin to charge transaction fees at 15:00 PM (UTC+8) on 21st February, 2019. Maker Fees will be 0.1% and Taker Fees will be 0.2%. Transaction fees paid with BITO will receive a 50% discount in the first year of charging fees!


BitoPro will undergo the maintenance of our website and APP from 11:00 AM to 15:00 PM on 21st February, 2019.


For more info: About Fees


BitoPro strives to provide convenient, innovative and seamlessly integrated services for our users.


Thank you for your support!


BitoPro Service Team


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2019-02-14 18:14:04