Announcements

【 XRP Abnormal trading Declaration 】


Dear valued customer:


On May 1st 16:46:00 (UTC+8), the XRP market experienced abnormal trading activities. Part of users used the asset transferring vulnerability to conduct the unusual deposit, generating numerous fake asset and dump it on BitoPro platform. As mentioned above, this activity alarmed the risk control system, the system has started automatically.

After our calculations, the loss of this time difference deposit is about 2 million TWD, BitoPro will bear this loss. In the rollback period, we suspended the transaction,withdrawal and deposit function of XRP and locked some abnormal accounts, the asset of users is totally safe, please don’t be worry.

BitoPro will keep optimizing the risk control system and strengthening more safety measures to stop this kind of incidents happening. BitoPro apologizes for the inconvenience caused to the users affected by this incident.

Compensation fo this incident:

  • ● In order to protect the rights of BItoPro users, the abnormal trading activities of XRP on May 1st 2019 starting from 16:46:00 (UTC+8) till 22:45:00 (UTC+8) will perform the following actions:
    • ○ Any incomplete orders for the following trading pairs XRP/TWD, XRP/BTC, XRP/ETH, XRP/USDT , XRP/TTCode ,excluding the abnormal accounts, will be cancelled and accounts affected will be restored.
    • ○ Orders that were completed for the following trading pairs XRP/TWD, XRP/BTC, XRP/ETH, XRP/USDT , XRP/TTCode, during the time mentioned above, will be rolled back.
  • ● For the users account that were locked due to abnormality, BitoPro will manually check and rollback accordingly.
  • ● For the orders that were completed during the time above, we will fully refund the transaction fees that were paid in this way.
  • ● BitoPro will commence a full end strengthening of our web security risk system, to maintain our users account safety.


BitoPro Team is dedicated to promoting cryptocurrency, the challenges we encountered have made us reflect on many deficiencies.BitoPro believes that through every improvement and growth,we will make cryptocurrency transaction safer, easier to use and more comprehensive.We hope that the users who like BitoPro will continue to give us support and encouragement in the future.


2019.05.02

BitoPro Service Team


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2019-05-03 00:48:16

【2019/05/01 XRP Tradings/Deposit/withdrawals/TTCode System Maintenance Announcement 】


Dear BitoPro Members,


Due to the fact that XRP in BitoPro has encountered a malicious attack by hackers, starting from 22:30 on May 1st, 2019 we have temporarily stopped all activities for XRP, including tradings, deposits, withdrawals, TTCode. We will proceed with rollbacks of exchange activities. The rollbacks method will be announced later. We apologize for any inconveniences that has caused.



BitoPro Service Team


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2019-05-03 00:46:13

【 Hold BITO , Earn USDT 】


Dear Valued Customer:


BitoPro's Holding Bonus Program has officially launched!

You can earn as high as 70% of transaction fees revenue weekly in USDT by staking BITO Token, the earlier you stake BITO, the more USDT you will get!


【 Three Steps For Joining The Program 】

Step1: Login to BitoPro => Click【 Assets 】=> Click【 Stake 】

Step2: Enter the amount you want to stake (The minimum amount is 10,000 BITO)

Step3: Click【 Stake 】

To learn more: Program Details


BitoPro Service Team


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2019-04-29 11:54:31

【New Trading Pairs】XRP trading pairs goes live today!


Dear Valued Customer:


BitoPro officially launches Ripple (XRP) spot trading for TWD/BTC/ETH/USDT by 12 PM (UTC+8) of 29th April, 2019. We invite fellow traders to come place your orders!


About Ripple (XRP)

Ripple provides one frictionless experience to send money globally using the power of blockchain. By joining Ripple’s growing, global network, financial institutions can process their customers’ payments anywhere in the world instantly, reliably and cost-effectively. Banks and payment providers can use the digital asset XRP to further reduce their costs and access new markets. With offices in San Francisco, New York, London, Sydney, India, Singapore and Luxembourg, Ripple has more than 200 customers around the world.

Click https://ripple.com/xrp/ to learn more!

Please note: Cryptocurrency investment is subject to high market risk. Investors should exercise cautiously.


BitoPro Service Team


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2019-04-29 11:50:18

【Labor Day Announcements】


Dear Valued Customer:


Due to the fact that services of cash withdrawal follow the banking working days, please notice that the Labor Day is on May 1st, 2019. The final withdrawal date for TWD will be April 30th, before 14:30 PM (UTC+8), so please plan in advance of the holidays.


Services of cash withdrawal, KYC service and customer service will resume by May 2nd.


If you have any questions, please leave your message to support@bitopro.com. We will contact you as soon as we read the messages.


Thanks for your support!


BitoPro Service Team


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2019-04-25 12:10:27

【Token Burn】1 Million BITO Token Burn Completed


Dear Valued Customer:


BitoPro began charging transaction fees as of February 21st, 2019. Our first quarter has not seen profit gains. However we have initiated our plans of burning BITO tokens, to decrease the BITO tokens in circulation and increase the value of them. BitoPro has completed the token burn of 1,000,000 BITO tokens on April 25th, 2019. Below is the link to the record of our transaction.


Burn TXID: https://etherscan.io/token/0x93b1e78a3e652cd2e71c4a767595b77282344932?a=0x00e2c4dcddf2ef942ff0b27a2240c2d586e0bdc2

BitoPro Service Team


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2019-04-24 13:23:32

【New Trading Pairs Coming Soon】BitoPro is about to launch Ripple (XRP)


Dear Valued Customer:


BitoPro will open Ripple (XRP) spot trading for TWD/BTC/ETH/USDT by 12 PM (UTC+8) of 29th April, 2019. We invite fellow traders to come place your orders!


About Ripple (XRP)

Ripple provides one frictionless experience to send money globally using the power of blockchain. By joining Ripple’s growing, global network, financial institutions can process their customers’ payments anywhere in the world instantly, reliably and cost-effectively. Banks and payment providers can use the digital asset XRP to further reduce their costs and access new markets. With offices in San Francisco, New York, London, Sydney, India, Singapore and Luxembourg, Ripple has more than 200 customers around the world.


Click https://ripple.com/xrp/ to learn more!

Please note: Cryptocurrency investment is subject to high market risk. Investors should exercise cautiously.

BitoPro Service Team


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2019-04-23 17:43:30

【Important Notice】TWD Withdrawal Time Adjustment


Dear Valued Customer:


To improve the quality of our service and to resolve bank immediate withdrawal issue,


starting from 25 April 2019, fiat withdrawal request before 2:30 PM on business day will be processed on the same day.


Any fiat withdrawal request made after 2:30 PM or during non business day will be processed on next business day.


BitoPro Service Team


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2019-04-19 19:05:26

【Event Teaser】 Super Rewards Program Phase 2 - Holding Bonus Program Coming Soon


Dear Valued Customer:


BitoPro will launch the Holding Bonus Program on April 29th, 2019 at 12:00 PM (UTC +8),encouraging BITO holders to stake their BITO tokens and earn up to 70% of transaction fees revenue weekly in USDT.

Lasting for 3 months straight, the earlier you stake BITO tokens, the more USDT you can earn.


Learn more about: Program Details


Thanks for your support !


BitoPro Service Team


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2019-04-18 13:03:34

【Important Notice 】Official Launch of BitoPro API Services


Dear Valued Customer:


BitoPro has officially launched API ( Application Programming Interface ) services on April 2nd, 2019 at 12:00 PM ( UTC+8 ) for all trading pairs, providing our users with more diverse and convenient ways to use BitoPro services.


Learn more about: API Link


Thank you for your support of BitoPro ! We are always open to users feedback !


BitoPro Service Team


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2019-04-02 12:02:47